Omdat ChrisTrains gevestigd is in de Verenigde Staten, zijn de normale openingstijden van 14:00 tot 04:00 uur Midden-Europese tijd (CET).
As ChrisTrains is based in the USA, the normal hours of operation are 14:00 - 04:00 CET.

ChrisTrains Help Desk
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Re-skin / re-paint templates

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Current versions of all products / Huidige versie van alle products

The version number of your train/wagon will be on the first screen when using the installer, and in the release notes. For example:

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ATB-NG Quick Reference

Simple guide for the ATB-NG system imEenvoudig handleiding voor het ATB-NG systeem.

1,428
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Czech handbook translations / Překlady české příručky

The following handbook translations were kindly done by user jarousek75: Stadler RS1

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ChrisTrains and SBB in 2024

Nederlands Augustus 2024: Je hebt hier misschien al over gelezen in de TSC-community, maar SBB heeft onlangs alle licentieovereenkomsten met ontwikkelaars van modellen voor alle treinsimulatorspellen ...

2,814
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Uw aankopen en updates opnieuw downloaden

Categorie: Nederlands

Als u uw producten rechtstreeks van de ChrisTrains-website hebt gekocht, kunt u uw eigen downloads opnieuw activeren. Ga naar de link 'mijn downloads' op de help- / ondersteuningspagina van ChrisTrai...

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Re-downloading your purchases and updates

Categorie: English

Re-downloading your purchases and updates   If you purchased your products directly from the ChrisTrains website, you can re-activate your own downloads. Go to the 'my downloads' link on the ChrisTra...

4,276
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"Not correctly licensed" error

Categorie: English

If you try to drive a train and get a grey error box on the screen with white text telling you that the train is not correctly licensed, the solution is to install the newest version of the train. Thi...

3,434
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Virus warnings

Categorie: Antivirus warnings, viruses, trojans

Symptom: A virus warning message will appear warning you of "fileRepMalware" or "WS.Reputation.1": Symptom: The installation will freeze and stop working.Symptom: The installation file will be delete...

2,857
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Viruswarnungen

Categorie: Deutsch

Symptom: Eine Viruswarnmeldung erscheint und warnt vor "fileRepMalware" oder "WS.Reputation.1": Symptom: Die Installation”friert” ein und arbeitet nicht weiter.Symptom: Die Iinstallationsdatei wird v...

2,142
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Erneutes Herunterladen Ihrer Einkäufe und Updates

Categorie: Deutsch

Haben Sie Ihre Produkte direkt von der ChrisTrains-Webseite gekauft, können Sie Ihre eigenen Downloads wieder reaktivieren. Klicken Sie auf den Link 'My Downloads' auf der ChrisTrains help/support Se...

2,105
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NS VIRMm 7.0.0 -> 7.1.1 patch

Categorie: PATCHES

This patch updates the v7.0.0 NS VIRM to v7.1.1. You need only use this patch if you have 7.0.0 or 7.0.1 installed. Everything in the patch is already included in the v7.1.1 release. Deze patch werkt ...

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NS ICR(m) 1.0.0 -> 1.0.1 patch

Categorie: PATCHES

This patch updates the v1.0.0 NS ICR to v1.0.1. You need only use this patch if you have 1.0.0 installed. Everything in the patch is already included in the v1.0.1 release. Deze patch werkt de origine...

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Keyboard Shortcuts for NS ICR

Categorie: Keyboard Shortcuts

These PDF files contain the keyboard shortcuts for the ICR.

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Stadler Flirt 3 Suwex 2025 Performance Patch

Categorie: PATCHES

This patch improves the performance of the underlying scripts for the Suwex version of the Stadler Flirt 3. This should help improve the framerate in scenarios where a lot of these trains are being us...

1,334
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Legacy Simtogether klanten (toen Simtogether sloot)

Categorie: Nederlands

Op 1 november 2025 was SimTogether dicht gegaan. Toen dit gebeurde, werden de klantgegevens in november 2025 overgedragen aan ChrisTrains, met behulp van een verwerkersovereenkomst. U kunt uw account ...

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Legacy Simtogether customers (when Simtogether closed)

Categorie: English

On November 1st 2025, SimTogether closed. When this happened, customer information was transferred to ChrisTrains in November 2025, using a data processor agreement. You can check your account using t...

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